Last updated: 07.01.26

TrueNorth Sales Advisory (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following personal data:

• Name, job title, and company information
• Contact details (email address, phone number)
• Information you provide via contact forms or email
• Technical data (IP address, browser type, website usage data)

2. How We Use Your Information

We use personal data to:

• Respond to enquiries and provide services
• Manage contracts and client relationships
• Send relevant updates or communications (where consent is given)
• Improve our website and services

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent – where you have opted in (e.g. newsletter sign-up)
• Contract – to deliver services you request
• Legitimate interests – to operate and improve our business

4. Sharing Your Data

We do not sell your data. We may share it with:

• Trusted third-party providers (e.g. IT, CRM, or accounting systems) who support our services
• Regulators or legal bodies where required by law

5. Data Retention

We only keep your personal data as long as necessary for business or legal purposes. Typically, this is up to 7 years for client records.

6. Your Rights

Under GDPR you have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (www.ico.org.uk)

7. Contact Us

For questions or data requests, please contact:
Enquiries@truenorthsales.co.uk
TrueNorth Sales Advisory
317 Cotton Court, Leyland, PR25 2YJ

ICO Registration Number: 

Data Processing Statement – TrueNorth Sales Advisory 

Purpose
In providing consultancy services (CRM implementation, sales process review, customer journey mapping), we may process client personal data (e.g. customer contact information, sales records).

Our Commitments

• We act as a Data Processor when handling client data on your behalf.
• We will only process personal data under your documented instructions.
• We will ensure confidentiality and restrict access to authorised personnel only.
• We use appropriate technical and organisational measures to protect data.
• We will support you in meeting GDPR obligations (e.g. subject access requests, data deletion).
• We will not engage sub-processors without prior written consent.
• We will notify you promptly of any data breach.
• International Data Transfers - Standard Contractual Clauses or equivalent are in place.
• Upon termination of services, we will securely delete or return all client personal data.